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Monday
Jan092012

Customer Service Survey

We are "preferred vendors" for many major insurance companies.  Part of vendor programs are annual reviews which address comments and concerns from the insurance company and their policy holders which we have performed work for.  In our last review for one particular company the issue of customer service came up and this was the actual excerpt:

Customer Service:

100% of policy holders that were interviewed indicated they were satisfied with the service they received from Vesel Construction.  One insured commented on how wonderful and "high quality" the people were that worked on his home.  100% of the policy holders also indicated they would recommend the contractor program and Vesel Construction.

We appreciate the excellent customer service that you continue to provide to our policy holders."


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